Our technical and sales support team responds to all project inquiries and quote requests within 24 hours on business days. For urgent project deadlines or tender submissions, please mark your email subject as "URGENT" or reach out to us directly at victor@kuncanlighting.com.

To help us provide an accurate quotation and feasibility assessment quickly, please include:

• CAD drawings, 3D renderings, or reference sketches.
• Key dimensions, material preferences, and finish requirements.
• Optical requirements (CCT, CRI, dimming protocol such as DALI/0–10V).
• Estimated quantity and target delivery date/destination country.

Yes. We welcome global designers, specifiers, and procurement partners. We can arrange 1-on-1 virtual walkthroughs via Zoom/Google Meet to show product details and finishes. If you are visiting China, please contact us at least 3 business days in advance to schedule an in-person visit to our showroom at Starlight Alliance and manufacturing facility.

You can request project assets directly through the contact form by listing the specific product SKU/names and required file formats (e.g., Revit, SketchUp, Dialux IES). For material and finish swatches (metal finishes, glass textures), let us know your project address, and our team will arrange sample dispatch.

Simply submit your company name, website/portfolio link, and project role through the form below or email us. Once verified, our team will issue your dedicated Trade Account credentials, granting direct access to commercial trade pricing, dedicated technical support, and prioritized sampling services.